A Note from the President: Measuring the Impact of Campus Safety Apps
Authored by: Darren Chalmers-Stevens, CriticalArc President Do Campus Safety Apps Reduce Crime? Here’s What the Evidence Shows One of the […]
The Timeless Power of Old-Fashioned Customer Service: A Mission-Led Business Perspective
The essence of customer service has been overshadowed by bottom line thinking in today’s business world which often prioritizes quick profits and cost cutting measures. With parents and grandparents both from service sectors, I’ve only ever known one way of operating, which has heavily influenced me and my leadership style. At SafeZone by CriticalArc, we pride ourselves on investing heavily in customer service.
Safeguarding Sentiments: Fostering Engagement and Uptake for a Safety App
Prospective customers often inquire about the success factors for a safety app such as SafeZone and whether uptake (downloads) is the sole measurement to consider. This goes way beyond numbers—it’s a journey intertwined with human perception.
Why Innovators get More Rewards From Their Work
One of the joys of working in start-ups and innovative technology sectors is that you get to collaborate with bold individuals who aren’t afraid to take calculated risks.
Why Mass Communications Systems Fail in a Crisis
Safety is a top priority for prospective students and their parents when selecting a university, and for good reason. We will discuss why safety is fast becoming a top three consideration for those who are in the process of choosing a higher ed institution.
Why Safety is a Top Consideration for Prospective Students and Their Parents!
Safety is a top priority for prospective students and their parents when selecting a university, and for good reason. We will discuss why safety is fast becoming a top three consideration for those who are in the process of choosing a higher ed institution.
Why Doing More of the Same Won’t Protect Healthcare Workers
According to a report by the U.S. Bureau of Labour Statistics, staff employed in these sectors are 5X more likely to be injured than other workers – today, post-pandemic, the situation has got worse, not better. The World Health Organization estimates that up to 38% of health workers will suffer a physical attack at some point in their careers.
Emergencies Situations are Rarely Static, So Nor Should Emergency Comms Be
Today, blue phone fixed call points are becoming increasingly rare. It won’t be long before they seem as old-fashioned and ineffective as coin-operated public telephone boxes.
At Last, Healthcare Security Managers Have Reasons for Hope
In both the US and the UK, workplace violence has become a priority concern, with verbal and physical attacks against clinical and security staff continuing to rise in hospitals, parking garages, community clinics, and in patients’ homes.
Feeling Overwhelmed? Accessing Mental Health Support and Services Must be Made Easier
The fact that mental health is a huge issue globally for universities was highlighted again last week with Universities UK issuing new guidelines focused particularly on suicide prevention, with similar reports and guidance being issued in the USA and Australia.