architectural design enterprise building

Core Beliefs

Our Core Beliefs

At CriticalArc, our customers are the innovators in the safety and security industry.  The ones unwilling to be told, “There’s no solution for that.”  The ones that challenge the status quo, because their mission is too important not to.  They’re willing to do almost anything to better serve those they’re entrusted to watch over and protect. Because of their success, they’re entrusted with ever-increasing responsibilities:  more people, more buildings, and more locations.  As the complexity of their large organizations and scenarios expands, the need to push the boundaries grows stronger.  These leaders and their teams absorb these responsibilities and as they do, pressure mounts for incremental functionality to sustain their performance and maintain business continuity. This often leads them to explore how technology can address their needs.

That’s where we come in.  At CriticalArc, we believe that by fundamentally changing the way services are delivered and managed through the application of the latest proven technology, we can revolutionize safety and security. We believe that a staple to civilized society is feeling safe – that there’s an unspoken social contract that citizens will keep their respective families and friends safe, and this extends to organizations needing to keep their people safe. SafeZone® is a part of meeting that need by allowing organizations to ensure they are doing everything they can to provide safety, security and well-being for their people.  We believe that people place a priority on safety and are only willing to entrust their well-being to those can provide the most effective and reliable service.  Our customers now use our technology to proactively manage the safety of over a million people and it humbles us to know they’ve trusted SafeZone with something of such consequence.

Based on this trust, we believe we must remain steadfast in our commitment to protect people and their privacy.  Given the mission-critical nature of our services, we have an intense focus on protecting data throughout our entire system and delivering on the scalability, performance and reliability of our platform to consistently perform.  Finally, we believe we must continually seek out, test and integrate new technology to progressively deliver new capabilities that will meet our customers’ needs well into the future.  Examples of how we’ve executed on this front include the integration of indoor positioning solutions, satellite devices and wearable personal alarms.  In short, we believe we can never stop enhancing our platform because our customers’ challenges will never stop evolving.

If you’re one of those companies that shares these beliefs, let’s connect so we can learn more about your challenges.

Core Values


By leveraging the latest technology with ground-breaking ideas that challenge the status quo, we can create new services that provide quantum leaps forward in capabilities that help organizations leap-frog their competitors and raise performance levels, even with resource challenges.

Trust & Privacy

The mission-critical nature of SafeZone requires us to embrace privacy across our technical stack to ensure the strictest confidentiality and resilience in your organization’s data. Our customers develop a sense of trust that is reinforced as we protect their data.



We believe in the empowerment of both our customers and employees. When we empower you with data and intelligence, you can coordinate your resources across complex environments and respond to incidents. Likewise, our employees are entrusted with decisions to respond swiftly to customer inquiries.


We hold ourselves accountable for delivering a premium service because we understand your team relies on SafeZone each day to provide security and safety for your employees and students. It’s an essential element of your duty of care and crisis management plan. We don’t make excuses, we make priorities.



CriticalArc is founded upon collaboration with our customers. We know those on the front-lines have a deep understanding of the business problems and can provide invaluable feedback. We encourage our customers to share new applications and ideas with us so we can improve our offerings.

Contact Us

Let's talk