Compliant Security Standards

Privacy and Information Security is a priority that CriticalArc takes extremely seriously. 

Our unique continuous assurance approach is underpinned by our Information Security Management System (ISMS) which ensures:

• Effective risk management resulting in continuous improvement
• Organizational roles and responsibilities and segregation of duties
• Strict data management and retention controls
• Supplier scrutiny, and resilience of business systems and our SAAS products
• Organizational awareness and effective physical security
• Effective change management with regular audit and review cycles
• Best practice incident management  

Our company and products are compliant and certified to a number of internationally recognized standards including:

ISO/IEC 27001:2022 – Information security, cybersecurity and privacy protection

ISO 27001 is an international standard for privacy information management. The standard provides a framework to enhance and extend the information security management system under ISO 27001 to a privacy information management system (PIMS). Dropbox has received this certification as a PII processor.

View the CriticalArc ISO 27001:2022 certificate.

Cyber Essentials is an esteemed initiative supported by the UK government and industry experts, offering businesses an effective shield against the rising menace of cyber-attacks. It provides a comprehensive guide on the fundamental measures that organizations should implement to safeguard themselves. At CriticalArc, we prioritize cyber security and uphold its significance.

This program is the UK government’s proactive response to creating a safer online environment for organizations of all sizes and sectors. Developed and operated by the esteemed National Cyber Security Centre (NCSC), obtaining Cyber Essentials certification allows organizations to exhibit their credibility and robustness in terms of cyber security.

BS 8484 serves as the gold standard for the provision of lone worker safety services, and CriticalArc takes this matter very seriously.

With more and more individuals working across the UK, the risks they face in their social and environmental surroundings are on the rise. As a result, employers are actively seeking reliable lone-worker safety service providers who can offer their colleagues a dependable means to call for help in times of emergency.

Recognizing the undeniable significance of delivering a top-notch service, the security industry is committed to promoting best practices and establishing a benchmark against which providers of lone-worker security services can be evaluated.