Manchester cityscape

For personal safety in workplaces, campuses, and community settings, SafeZone is achieving the highest levels of user engagement, trust, protection, and reassurance

SafeZone is rapidly becoming the most widely-used and trusted technology of its kind, transforming personal safety and security for organizations and individuals in sectors including higher education, healthcare, government, and industry.

Why is SafeZone so transformative, and why is it unlike other safety and security solutions? Because it uniquely combines multiple functions and capabilities:

  • For officer and responder coordination, SafeZone enables your first and second-line response teams to take the fastest and most appropriate actions. It allows encrypted information sharing as incidents unfold, and it records events in granular detail for full audit trails, in compliance with local legislation.
  • As a personal safety duress alert system, SafeZone is achieving industry-leading user engagement and approval that stays consistently high. Whether it’s for students on campus, lone workers in healthcare, individuals traveling, or people with particular vulnerabilities, high user engagement matters.
  • For major incident response, SafeZone allows second-by-second team coordination with unparalleled site visibility and control. With more efficient management, SafeZone leverages even better results from your other systems and resources, from your video tech to your personnel.
  • Mass, Targeted and Tactical Comms., SafeZone offers unrivaled flexibility and robust performance even when other systems fail. In times of major disruption, it provides multiple communication channels that you can depend on.

SafeZone Alliance

Powerful security and safety management features

Quite simply, SafeZone does more and works better, to protect your people wherever they are.

First tier incident response: SafeZone gives your incident command team and front-line officers the situational awareness and visibility they need to respond to every incident more efficiently and effectively this video shows how SafeZone enables rapid, systematic first-tier responses.

Second-tier incident response: SafeZone lets you coordinate support from volunteers and second-tier responders who are not part of your full-time security or policing team – for example, qualified first aiders, fire wardens, and welfare specialists. It lets you coordinate back-up with the same visibility and communications tools as you use for your first-tier responders this video shows how SafeZone empowers you to leverage the full capabilities of your second-tier responders and volunteers, during every emergency.

Non-urgent reports and community engagement: SafeZone provides a simple way for individual users to report non-urgent concerns and things they notice, including maintenance issues, health & safety risks, routine security observations, or concerns about the welfare of others. SafeZone allows these reports – which can be anonymous if the user chooses – to be directed to the team or department responsible, and provides a full audit trail record – this video shows how non-urgent reporting helps create more proactive and supportive communities.

Emergency comms: SafeZone gives you the most robust, flexible communications infrastructure, for both mass alerts to your entire population, and comms that target distinct sub-groups (defined by location, role, status, vulnerabilities, etc.) SafeZone allows two-way communications and silent comms, helping to protect and advise vulnerable users in high-risk situations such as lockdowns this video shows how SafeZone emergency comms are more robust and effective.

International travel: SafeZone lets you extend your safeguarding and duty of care to individual users wherever they are, including traveling internationally. This makes it possible to verify the locations of individuals who may be caught up in major incidents, keep in touch with them, provide early warning of developing risks, and arrange consular or local support. Many institutions now use this capability as part of insurance-backed safer travel policies this video shows how SafeZone makes international travel safer.

Lone worker safety: SafeZone protects individuals working alone, in isolated locations, or out-of-hours. Users can check in when they begin work, enter higher-risk situations, or feel concerned about their personal safety. On check-in, the user’s location and status will be visible in real-time to the monitoring team, and they can share discrete two-way communications, allowing emergency assistance to be called rapidly if required this video shows how lone workers are protected.

Wellbeing assistance and mental health support: SafeZone makes it fast and easy for individuals to access mental health well-being support at the touch of a button – for themselves, or for others –  without the need to navigate web portals, or to hold on phone lines which may not be answered. The responses provided can be configured to your institution’s resources and policies, enabling the most flexible, appropriate, and efficient services to be delivered, especially for individuals in crisis this video shows how your community benefits.

Personal safety: SafeZone makes it easy for individuals to access personal safety assistance without having to navigate web portals, telephone lists, or other contact methods, using the straightforward options on their SafeZone app – for example, First Aid, Emergency, or Assistance. This simple choice of three buttons on the home screen can be configured to your institution’s requirements, along with the actions triggered when these buttons are pressedthis video shows how it works.

Student and staff wellbeing is always the top priority for our universities and we are pleased to put in place a pioneering cross-city initiative that furthers this shared aim.
Dr Sam Grogan, Pro-Vice Chancellor for Student Experience at University of Salford on behalf of the universities with the Manchester Safezone Alliance group

Now, with SafeZone Alliance, your organization can join a supportive network of institutions, that will help to keep your people safe even beyond your boundaries

SafeZone Alliances are spreading rapidly,  making it easy for organizations to provide mutual support to each others’ people when they are working remotely, traveling, or visiting neighboring institutions.

When an individual requests help, advice, or support, their own institution is notified as usual, but if immediate assistance is needed, that will be provided by any Alliance team in close proximity. So, for example, if a student from one campus is visiting another campus, they will benefit from the same level of rapid protection as they receive at their own institution.

Through mutually supportive SafeZone Alliances, organizations can fulfill the SafeZone promise of providing Safety Everywhere – across cities, regions, and states – and demonstrate their commitment to meeting their duty of care to all their people, wherever they are, 24/7.

Find out how SafeZone Alliance can benefit your organization by contacting your local CriticalArc Customer Success Manager, or simply contacting us.