Higher Education

In the fast-paced world of healthcare, ensuring the safety of patients and staff is paramount. Workplace violence (WPV) poses a significant and growing threat to the sector, affecting not only the physical and mental wellbeing of personnel but also the quality of patient care. In their strategies for reducing these risks, healthcare organizations, and those who advise them, have traditionally looked to a familiar and long established range of protective measures. These solutions cannot solve the problems now being faced by the sector: they are largely reactive, and as a result they can only provide limited benefits.

In today’s fast paced and competitive work environment, organizations know that it’s important to take seriously various aspects of employee wellbeing, such as physical health, mental wellness, and work-life balance. However, in wellbeing programs, there is an essential aspect that often takes a backseat, even though it can have a major impact – safety, and feelings of safety. The connection between an individual’s sense of safety and their ability to thrive within an organization is profound. So, safety should be a cornerstone of any wellbeing program.

We know that workplace violence in health settings is mostly patient generated, and we know that the problem is getting worse. It’s impacting employees and employers, as well as costs and the quality of services. In a groundbreaking new white paper on this topic by Eric Clay, president elect of IAHSS (the International Association of Healthcare Security and Safety), the violence statistics from the last decade, drawn from a variety of credible sources, all point steadily upwards.

Increases in workplace violence and aggression are being reported in sectors ranging from healthcare and social care to education and corporate campus settings. At most risk are staff in public facing roles, those working in the community, and those in isolated settings. But all workers are vulnerable and, with an increase in remote working, risks have spread beyond traditional boundaries.

The International Association of Campus Law Enforcement Administrators (IACLEA) and the International Association for Healthcare Security and Safety (IAHSS) teamed…