Case Studies

University College London (UCL) is ranked in the top 10 universities globally and is the UK’s second-largest university by enrollment. With 55,000 students and 13,000 staff to protect, the security department was looking for a personal duress alert technology that could be offered to anyone with particular safety concerns; but SafeZone® proved to be a much more capable and function-rich solution, one that has now enabled a wider transformation of safeguarding services at UCL.

One of Scotland’s top universities for graduate employability, Edinburgh Napier University offers work placements with many of its courses – ranging from health and social care to engineering and the built environment – making it important for the university to prioritise safety for students and staff. SafeZone allows the university’s security department to provide a wide range of enhanced 24/7 safeguarding services wherever students are working, on-site or off.

CriticalArc’s SafeZone was identified as the best enterprise safety and security solution for IPC Health in Victoria, Australia, and it proved to have multiple other benefits too. Adopting the multi-function platform became a catalyst for a wide-ranging review of preparedness, emergency response, and support for staff wellbeing. A tailored solution was developed, to transform staff safety, and reduce workplace stress.

The University of York was one of the first in the UK to recognise the value of CriticalArc’s SafeZone technology for improving safety for students and staff. A decade on, the university’s Campus Safety Team is going even further, extending its use of SafeZone to transform the way it ensures wellbeing and meets duty of care.

The University of Houston-Clearlake is known for its focus on high-quality education and research, and for providing a safe, welcoming environment for students, staff, and campus visitors. After a demonstration of SafeZone, UHCL’s executive leadership team immediately saw its value not just for enhancing safety, but for providing additional support for students’ mental and emotional well-being.

For the first time, CriticalArc SafeZone technology is allowing Dorset Healthcare University NHS Foundation Trust to provide meaningful protection for its staff undertaking vital work in the community – specialist medical and mental healthcare workers who are assessed to be at higher risk.

SafeZone had been used by the University of Kent to ensure student wellbeing and safety since 2016 – then, in 2020, the security department identified potential to go further.

UHCL Director of Counseling Services, Cynthia Cook, discusses how important mental health and well-being are and how being safe and feeling safe is critical for their students.

UHCL President, Richard Walker and Chief of Police Russel Miller, briefly provide an overview of how SafeZone has transformed the safety and security provision on campus.

Located just minutes from Manchester’s vibrant city centre, the University of Salford is a hub of contemporary learning and creativity. The University adopted CriticalArc’s SafeZone® technology as the best solution for student safety and wellbeing – and when two major emergencies occurred, the technology’s multiple functions within a unified platform proved invaluable in managing the incidents.

West Texas A&M University was already ranked as one of the safest places in the U.S. to attend college, but wanted to do more to enhance the security and wellbeing of students, faculty and staff. After introducing SafeZone, the Police Department realized greater benefits than expected – including protecting the lives of two officers.

HOST delivers accommodation management solutions at the UK’s Hinkley Point C (HPC) project, working for the New Nuclear Build Generation Company (NNBGenCo). Its housekeeping, security and FM teams manage a campus accommodating 1500 construction workers and apprentices. Using SafeZone®, the company has transformed health & safety culture at the site