The ultimate safety solution for healthcare workers, from the hospital to the patient’s home

CriticalArc’s award-winning SafeZone solution offers transformational capabilities to empower healthcare institutions, uniquely delivering Safety Everywhere™. Regardless of duty of care requirements or disparate safety systems, CriticalArc’s SafeZone provides healthcare organizations the ability to enhance safety across hospitals, parking garages, medical office buildings (MOBs), and even in community and patient home settings-all through one unified solution.

As a market leader for over a decade, CriticalArc has extensive experience in delivering location-based safety, security, wellbeing, and emergency management services with unparalleled precision. SafeZone’s indoor positioning provides sub-three-meter accuracy-any room, any floor, and any building.

Unlike traditional RTLS systems that require significant capital investments to deploy proprietary hardware, CriticalArc’s SafeZone leverages existing customer environments to deliver a scalable, secure, and robust safety solution. By utilizing a customer’s Bluetooth-enabled Wi-Fi network (supporting Cisco, Juniper, and HPe Aruba), SafeZone minimizes deployment costs and complexity. For organizations yet to upgrade their network infrastructure, CriticalArc’s SafeZone also offers a standalone or hybrid Bluetooth network solution powered by its technology partner, Polestar.

SafeZone supports a wide range of endpoints to suit any situation, including:

• Mobile and app-based solutions
• Tablet and desktop apps
• Standalone lone worker devices
• Apple Watch and Garmin Satellite support
• The innovative Badge as a Service option, SafeZone Companion

 

Unlike other solutions on the market, SafeZone unifies multiple security and safety capabilities under one efficient 24/7 support and response system, including:

• Real-time visualization and coordination of first and secondary responders
• Wearable and mobile duress alarms
• Support for lone and high-risk workers
• Mass and targeted communication tools
• Wellbeing support and top reporting
• Powerful workflow engine to customize escalation and response

 

SafeZone empowers healthcare employers to protect their staff wherever they are, from hospitals to isolated community settings. With CriticalArc’s SafeZone, healthcare organizations achieve Safety Everywhere™, a comprehensive approach to safety that no other platform matches in breadth or capability.

With violence and aggression against healthcare workers continuing to rise, and hospitals at increased risk of major incidents, SafeZone has emerged as the most innovative and powerful solution. As it becomes harder to recruit and retain quality healthcare and care staff, it is more important than ever for hospitals, healthcare organizations, and community care providers to prioritize safety for their front-line teams wherever they are.

SafeZone does this, and it enables more effective protection than any comparable safety solution. For example, unlike expensive RTLS systems, SafeZone is not limited to specific fixed locations. As a result, it is equally effective in protecting staff working remotely in the community and in patients’ homes, where health services are increasingly being delivered.

 

With SafeZone, wherever healthcare workers are, at the touch of a button they can ask for routine help, report concerns, or call for an emergency response, including from security, police, and medical emergency teams.

From the hospital ward to the parking lot, from the local clinic to the patient’s home, SafeZone extends protection and reassurance to healthcare staff wherever they are working. And whatever the emergency, from extreme weather events to threats of violence, support is just a fingertip away.

24/7 monitoring and response can be handled in-house or by leading independent monitoring service providers, or a combination of both. It is easy to implement and configure, to address each unique healthcare security challenge.

CriticalArc’s SafeZone combines key safety management functions and capabilities communications into a single, powerful platform – one that is the most efficient and allows the best resource allocation and ultimately, helping provide the best possible outcome to any situation.

SafeZone empowers responders, police, and staff wellbeing and EAP support teams to:

• Extend protection to staff traveling and working remotely
• Precisely locate individuals involved in incidents, even in multi-floor buildings, down to the room number
• Respond rapidly and confidently to emergencies and major incidents
• Coordinate safety services across extensive healthcare environments
• Locate, communicate with, alert, and protect widely dispersed populations
• Ensure safe lone working, remote working, and out-of-hours working
• Enable enhanced staff EAP support, mental health and wellbeing services 24/7, including crisis intervention
• Strengthen preparedness for major emergencies and disruptive events
• Safely and confidently manage surge incidents with increased traffic volumes
• Enable more effective drill exercises, performance measurement, and risk assessments

SafeZone’s widespread adoption is underpinned by its unique record of high user-engagement, positive sentiment among users, and creating workplace cultures in which all staff are not only safer, but feel safer. SafeZone delivers the benefits of ongoing technical innovation, and broad functionality that targets safety challenges in the healthcare sector more effectively than any other technology on the market.

SafeZone gives healthcare providers a clear return on investment, supporting recruitment and retention, and reducing the costs associated with high staff turnover. It delivers more benefits than any comparable safety solution or technology and agency space, allowing better resource allocation, reducing inefficiencies, and ensuring better outcomes.