Located just minutes from Manchester’s vibrant city centre, the University
of Salford is a hub of contemporary learning and creativity. The University adopted CriticalArc’s SafeZone® technology as the best solution for student safety and wellbeing – and when two major emergencies occurred, the technology’s multiple functions within a unified platform proved invaluable in managing the incidents.
The University of Salford introduced SafeZone in 2020 selecting it as the best solution to ensure that staff and students were not only safe, but that they felt safe too. Whether studying late at the 24/7 library, working alone on campus, or walking home at night, now any student or staff member could call for assistance from the security team at the touch of a button.
But in 2023, when two major incidents affected Salford’s Media City building just weeks apart – a power outage, and a flood – and with the facility needing to close, it was SafeZone’s targeted communications and mass communications tools that proved their worth. The University’s silver command team was able to coordinate responses seamlessly, sending out notifications and answering questions, so that teaching could be taken on-line, practical work transferred to emergency studios, and disruption kept to a minimum reducing the impact to the student experience.