Australia House of Parliament

Three Leading Australian Universities Roll Out SafeZone

Three leading Australian universities roll out SafeZone protection for students and staff

New wave of adoptions reflects growing concern to improve safety and security

SYDNEY, AUSTRALIA, 19 FEBRUARY 2019 – Three leading Australian universities are introducing SafeZone® technology from CriticalArc in a drive to improve safety, increase their security teams’ capabilities and provide better care for students and staff.

With 30% of Australian universities now using SafeZone, this latest wave of roll-outs confirms CriticalArc’s position as the most comprehensive safety and security management solution provider in the Australian market.

Adding to CriticalArc’s growing network of customers, the University of Tasmania (UTAS), the University of Southern Queensland (USQ) and the University of the Sunshine Coast (USC) have more than 75,000 students and staff working in 33 campuses and associated facilities across four States, meaning that SafeZone now serves the needs of 1.5 million students and staff at more than 500 locations across the world.

“UTAS, USQ and USC each have their own unique character and particular priorities but ensuring the best standards of care for students and staff is top of the list for all of them,” says Robert Christie, CriticalArc’s Customer Success Manager, Asia Pacific.

“Preventing crime, managing public safety and handling emergencies are still the top concerns of university security teams, yet SafeZone is also enabling those teams do much more to address issues that are increasingly important. From improving support around mental well-being to tackling sexual harassment and making campuses inclusive environments where everyone can feel safe and welcome, security and response teams are playing a much bigger role than they traditionally did. SafeZone is a key tool in enabling campus security to be more effective, more relevant and more approachable.”

SafeZone puts individuals directly in touch with response teams at universities, hospitals, government departments and similar large organisations, making it easy for them to use their mobile phones to Page 2 of 3 request help, trigger an emergency response, receive rapid notifications in the event of emergencies and benefit from a wide range of customer-care services.

The technology also lets students and staff share their situation with response team members by checking-in when working alone outside hours or in higher-risk environments such as laboratories and workshops.

With the ability to ‘geo-fence’ any location, each of the universities’ security teams can now monitor care and safety of users wherever they are – including those working out-of-hours on campus, those travelling between campuses locally or on field projects, or travelling overseas for study or research placements. With its global reach combined with its ability to precisely locate vulnerable individuals, SafeZone is helping universities around the world to better meet their duty of care obligations, says Darren Chalmers-Stevens, CriticalArc, Managing Director.

“SafeZone offers all the functions that university teams want, in one easy package. It is not only helping them to deliver better care, it is letting them demonstrate this fact in an accountable way.”


For more information on CriticalArc and SafeZone go to, or email

Media Contacts

Gerard Laurain, CriticalArc, Global Marketing Director. +1 720.234.2794 or e-mail

Tara Farley, CriticalArc PR & Marketing Consultant. +44 (0)7785 707714 or e-mail

About CriticalArc

CriticalArc provides SafeZonethe leading safety, security and emergency management solution that helps large organizations keep their people safe and respond more effectively to critical incidents so they can fulfil their duty of care and mitigate risks. SafeZone fundamentally transforms the ability to manage personal safety, security and emergency situations so organizations can respond consistently and 50%+ faster to protect their most important asset, their people. Through real-time visualization, communications and response coordination, SafeZone has established a new benchmark for organizations to protect their community that streamlines operations, is easy to use and quick to deploy. For details, visit


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