Newcastle University

Newcastle University Goes Live with SafeZone


WEST MALLING, UNITED KINGDOM, 15 FEBRUARY 2016 – Newcastle University security is launching a new app to provide around the clock reassurance to students and staff on campus.

Going live on 15 February, the SafeZone mobile app will be available for free to students and staff. It allows students and staff to summon assistance, while enabling security teams to implement a fast and coordinated response to every day events through to full-scale emergencies. Featuring mass notification and monitoring for users working alone, SafeZone improves the effectiveness of security teams, while improving compliance with policies and procedures.

With the app rollout, the University joins forces with Northumbria University and other local agencies, including Northumbria Police, to maximise the benefits of the SafeZone service as part of Newcastle’s Safe City initiative to extend emergency response services.

Shed Coulthard, Estates Security Manager, Newcastle University, said: “The personal wellbeing of students and staff is our top priority and while we uphold an impeccable record on safety – in a city widely regarded as one of the safest places to study in the UK – we are always open to innovative use of technology to ensure that we continue to deliver the best possible student experience.

“While our campus is already very safe, the SafeZone app will give extra re-assurance to our students and staff. It will also help us to work closer with partners across the city and to continue providing efficient response to incidents at any scale.”

Darren Chalmers-Stevens, Director EMEA at CritialArc, developers of the app, said: “Newcastle University is part of a growing number of universities in Europe and Australia to offer SafeZone. The app will complement the outstanding work of the University’s security team while giving staff and students a simple and quick means to request assistance when they need it.”

The cloud-based service will be supported on campus and geo fenced safe zones in the city, including popular routes between campus buildings, halls of residence and parts of the city centre. Users will be able to check the app to see if an area off-campus is monitored as a safe zone.

SafeZone is available to download at For more information, please contact Shed Coulthard, Estates Security Manager, Newcastle University

For more information on CriticalArc and SafeZone go to or



 About CriticalArc

CriticalArc provides SafeZone®, the leading safety, security and emergency management solution that helps large organizations keep their people safe and respond more effectively to critical incidents so they can fulfil their duty of care and mitigate risks. SafeZone fundamentally transforms the ability to manage personal safety, security and emergency situations so organizations can respond consistently and more than 50% faster to protect their most important asset, their people. Through real-time visualization, communications and response coordination, SafeZone has established a new benchmark for organizations to protect their community that streamlines operations, is easy to use and quick to deploy.

Headquartered in Sydney, Australia, CriticalArc has offices and operations in the UK and North America providing an international delivery capability and reach. For more information on CriticalArc and SafeZone, please go to


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