Innovative Solutions to Transform Healthcare Security & Safety

According to Nursing Management, “Healthcare professionals are sixteen times more likely to be attacked on the job than any other type of service professional.” Workplace violence for healthcare workers is an unfortunate reality  that not only poses a threat to people—nurses, physicians, healthcare staff, patients and visitors—but it also drives costs and undermines the quality of care and patient outcomes. Yet it’s challenging to formulate a comprehensive strategy to effectively respond to the violence that routinely occurs in community clinics, hospitals, nursing homes, and other medical. SafeZone offers an innovative workplace violence prevention solution by making it easy to raise an alert and quickly acknowledge and respond to the incident in a much more efficient and effective manner.

The range of services needed for mental health and wellbeing across a healthcare organization is varied. Accounting for so many unique circumstances, which require different levels of support and have limited hours of availability, is challenging to present in a simple and easy-to-understand manner, especially considering those seeking assistance may be in crisis. The Wellbeing feature directs staff to the best resource available (counselor, hotline, website).

The information presented can be tailored based on a combination of WHO presses the button, WHERE the user is when the button is pressed and WHEN they press it. This enables each healthcare organization to help get the individual the specific type of assistance needed, based on time of day, day of the week, etc.

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Seconds matter when responding to any event reported by your staff.  Whether an elevated medical emergency, workplace violence incident, or an all hazards emergency, providing your responders with who called, from where, and why the called greatly reduces the time it takes to respond to any incident.  In addition, SafeZone enables your team to respond to incidents indoors, outside, and even into your region.

Healthcare organizations frequently cite the retention of nurses and physicians as a top challenge. Given the preponderance of workplace violence in the industry, there’s a duty of care to explore new solutions to help provide a safe work environment, whether staff are in the main hospital, a community clinic, or an in-home visit. When staff feel unsafe, they are more likely to leave; which leads to staff shortages, increased stress, and a decrease in the quality of care and overall patient experience. Based on this, hospitals need SafeZone to help address these challenges. Wireless duress alarms can be issued to employees, providing a fast and reliable mechanism to signal for assistance in all locations. Through the deployment of SafeZone, staff will easily see your hospital’s commitment to their health and safety.

SafeZone is a quick and easy way for lone workers to check in or report any incident so your organization can monitor and communicate with lone workers in high-risk areas, and then respond quickly to their needs. This mobile phone or wearable Bluetooth alert device technology enables your organization to protect your staff, fulfill your duty of care, and reduce your organization’s risk.

Protecting your healthcare workers and general staff is made even more complex by the wide range of geographically dispersed locations which includes the main hospital campus, regional medical centers, community clinics, and outlying regional areas where various community healthcare staff travel to administer in-home care services.  The good news is that SafeZone can meet all of these challenges by enabling you to define and establish different response protocols by location, which can vary based on the resources you have available in each location i.e. whether you have staff, whether they’re armed or not. The SafeZone app also provides you with increased awareness of what incidents occurred at each location, regardless of whether or not you have staff there.  For example, a community home health worker can use a wearable duress device to raise an alarm if they feel unsafe, trigger a call to the police, but also signal your command center.

Visibility within all health system facilities is key to knowing where your resources are positioned to keep your staff safe and respond to any incident.  By providing unprecedented situational awareness, SafeZone’s command and control software provides your team with a common operating view so each member of your team can view their position relative to one other as well as all incidents that arise. This real-time situational awareness enables your team to respond faster and optimize outcomes. In addition, the SafeZone app makes it easy for doctors, nurses, and other staff to summon help with a simple tap on their mobile phone, enhancing the duty of care provided by your organization. With indoor positioning, hospital security teams have an unprecedented 3D view of their buildings to pinpoint incidents down to the floor, wing, and room so they can respond faster.

Given the growth in the healthcare industry, security teams are under increasing pressure to absorb incremental responsibilities with limited staff. When faced with these pressures, healthcare leaders turn to innovative hospital security solutions like SafeZone to provide operational insights so they can optimize performance. For example, SafeZone provides heat maps to depict where and when your team is patrolling.  It also records your team’s response to all incidents so you can see a second-by-second recap of who responded for insights on how to enhance security future performance.