The ultimate safety solution for healthcare workers, from the hospital to the patient’s home
CriticalArc’s award-winning SafeZone solution offers transformational capabilities to empower healthcare institutions, uniquely delivering Safety Everywhere™. Regardless of duty of care requirements or disparate safety systems, CriticalArc’s SafeZone provides healthcare organizations the ability to enhance safety across hospitals, parking garages, medical office buildings (MOBs), and even in community and patient home settings-all through one unified solution.
As a market leader for over a decade, CriticalArc has extensive experience in delivering location-based safety, security, wellbeing, and emergency management services with unparalleled precision. SafeZone’s indoor positioning provides sub-three-meter accuracy-any room, any floor, and any building.
Unlike traditional RTLS systems that require significant capital investments to deploy proprietary hardware, CriticalArc’s SafeZone leverages existing customer environments to deliver a scalable, secure, and robust safety solution. By utilizing a customer’s Bluetooth-enabled Wi-Fi network (supporting Cisco, Juniper, and HPe Aruba), SafeZone minimizes deployment costs and complexity. For organizations yet to upgrade their network infrastructure, CriticalArc’s SafeZone also offers a standalone or hybrid Bluetooth network solution powered by its technology partner, Polestar.
Why leading healthcare providers are turning to SafeZone
With violence and aggression against healthcare workers continuing to rise, and hospitals at increased risk of major incidents, SafeZone has emerged as the most innovative and powerful solution. As it becomes harder to recruit and retain quality healthcare and care staff, it is more important than ever for hospitals, healthcare organizations, and community care providers to prioritize safety for their front-line teams wherever they are.
SafeZone does this, and it enables more effective protection than any comparable safety solution. For example, unlike expensive RTLS systems, SafeZone is not limited to specific fixed locations. As a result, it is equally effective in protecting staff working remotely in the community and in patients’ homes, where health services are increasingly being delivered.
SafeZone supports a wide range of endpoints to suit any situation
- Mobile and app-based solutions
- Tablet and desktop apps
- Standalone lone worker devices
- Apple Watch and Garmin Satellite support
- The innovative Badge as a Service option, SafeZone Companion
24/7 support and response system
- Real-time visualization and coordination of first and secondary responders
- Wearable and mobile duress alarms
- Support for lone and high-risk workers
- Mass and targeted communication tools
- Wellbeing support and top reporting
- Powerful workflow engine to customize escalation and response
Chief of Police, CU Anschutz Medical Campus
Enhanced protection and reassurance for front line healthcare teams
With SafeZone, wherever healthcare workers are, at the touch of a button they can ask for routine help, report concerns, or call for an emergency response, including from security, police, and medical emergency teams.
From the hospital ward to the parking lot, from the local clinic to the patient’s home, SafeZone extends protection and reassurance to healthcare staff wherever they are working. And whatever the emergency, from extreme weather events to threats of violence, support is just a fingertip away.
24/7 monitoring and response can be handled in-house or by leading independent monitoring service providers, or a combination of both. It is easy to implement and configure, to address each unique healthcare security challenge.
For the major risks now facing healthcare employers SafeZone provides complete reassurance
SafeZone empowers responders, police, and staff wellbeing and EAP support teams to:
- Extend protection to staff traveling and working remotely
- Precisely locate individuals involved in incidents, even in multi-floor buildings, down to the room number
- Respond rapidly and confidently to emergencies and major incidents
- Coordinate safety services across extensive healthcare environments
- Locate, communicate with, alert, and protect widely dispersed populations
- Ensure safe lone working, remote working, and out-of-hours working
- Enable enhanced staff EAP support, mental health and wellbeing services 24/7, including crisis intervention
- Strengthen preparedness for major emergencies and disruptive events
- Safely and confidently manage surge incidents with increased traffic volumes
- Enable more effective drill exercises, performance measurement, and risk assessments
An innovative solution that provides clear return on investment for healthcare employers
SafeZone’s widespread adoption is underpinned by its unique record of high user-engagement, positive sentiment among users, and creating workplace cultures in which all staff are not only safer, but feel safer. SafeZone delivers the benefits of ongoing technical innovation, and broad functionality that targets safety challenges in the healthcare sector more effectively than any other technology on the market.
SafeZone gives healthcare providers a clear return on investment, supporting recruitment and retention, and reducing the costs associated with high staff turnover. It delivers more benefits than any comparable safety solution or technology and agency space, allowing better resource allocation, reducing inefficiencies, and ensuring better outcomes.
Safety Everywhere
With increasing demand for healthcare services, and health providers under more pressure, security teams are being asked to take on greater workloads and responsibilities with finite staff and resources. To meet this challenge, healthcare leaders are turning to innovative hospital security solutions like SafeZone and gaining new operational insights that are empowering them to optimize performance. For example, SafeZone provides heat maps that show exactly where, and when, your team is patrolling. It also records your team’s response to all incidents, giving you a second-by-second recap of who responded, and how. With these powerful new insights, you can refine your operations and enhance future security performance.
Faster response times to incidents
Seconds matter when responding to any event reported by a member of staff, or any request for help. Whether an elevated medical emergency, a violent incident, or an all hazards emergency, providing your responders with precise details of ‘who called, from where, and why’ greatly reduces the time it takes them to respond. In addition, SafeZone enables your team to respond to incidents indoors, outside, and even beyond your premises, wherever your people are when they call for help.
SafeZone supports recruitment
In a competitive global recruitment market, SafeZone provides reassurance to prospective employees, making it easier to attract the best candidates. SafeZone gives an important advantage, especially for employers who are recruiting for roles where risks are perceived to be higher.
SafeZone improves staff retention and reduces turnover
SafeZone doesn’t just make staff safer, it helps them feel safer, reduces stress and improves staff retention, in turn providing your patients better care. SafeZone makes it easier for employers to provide rapid safety support, 24/7, improving team morale and reducing turnover.
SafeZone helps builds a culture of safety
SafeZone includes multiple functions that help to build more supportive, engaged and welcoming workplaces: for example, the ‘tip reporting’ feature makes it easy for staff to report concerns, from maintenance issues to potential safety hazards, from medical emergencies to mental wellbeing. SafeZone encourages individuals to take an active interest in their surroundings and the wellbeing of the workplace community they are part of.
SafeZone provides resource efficiencies
SafeZone supports the most efficient resource allocation, allowing police and security teams to coordinate more efficiently, letting your teams to do more with less. By combining multiple functions under a single management platform, SafeZone also replaces separate, siloed systems, and allows budgets to be allocated to better effect. It facilitates and encourages inter-departmental collaboration, making it easier to reduce wasted time and inefficiency, and to innovate working practices.
SafeZone demonstrates duty of care, and reduces corporate risks
By providing SafeZone’s protection for their communities, universities clearly demonstrate that they are taking seriously their duty of care responsibilities towards students and staff, and making safety and wellbeing a priority. SafeZone protects universities’ reputations by reducing the likelihood of incidents escalating and preventing the damage that can be caused by slow or inadequate responses. Risks are becoming increasingly hard to predict but SafeZone lets universities demonstrate their enhanced preparedness. By providing new post-incident insights and learnings, SafeZone helps to optimize their readiness to respond.
SafeZone improves resilience and preparedness
SafeZone gives policing and security responders maximum control over hospital environments, and it connects them remotely to any locations where staff are working or traveling. This allows them to provide the best-coordinated, most appropriate responses to every risk.
Workplace Violence in Healthcare Articles
Did you know?
16X more likely to be assaulted
On the job than any other type of service professional, according to Nursing Management.
