Certified Excellence in Security
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Global Compliance
SOC 2®
SOC for Service Organizations: Trust Services Criteria (Reporting on Controls at a Service Organization Relevant to Security, Availability, Processing Integrity, Confidentiality, or Privacy)
These reports address controls relevant to security, availability, and processing integrity of the systems the service organization uses to process users’ data and the confidentiality and privacy of the information these systems process. They provide a level of detail sufficient to address the user’s vendor risk management needs and are restricted to specified parties with sufficient knowledge and understanding of the service organization’s system and the nature of services it provides.
ISO/IEC 27001:2022 - Information security, cybersecurity and privacy protection
Privacy and Information Security is a priority that CriticalArc takes extremely seriously.
Our unique continuous assurance approach is underpinned by our Information Security Management System (ISMS) which ensures:
- Effective risk management resulting in continuous improvement
- Solve complex safety and security challenges in distributed and disparate environments
- Organizational roles and responsibilities and segregation of duties
- Strict data management and retention controls
- Supplier scrutiny, and resilience of business systems and our SAAS products
- Organizational awareness and effective physical security
- Effective change management with regular audit and review cycles
- Best practice incident management
Our company and products are compliant and certified to a number of internationally recognized standards including:
ISO/IEC 27001:2022 – Information security, cybersecurity and privacy protection
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Local Compliance
Cyber Essentials
Cyber Essentials is an esteemed initiative supported by the UK government and industry experts, offering businesses an effective shield against the rising menace of cyber-attacks. It provides a comprehensive guide on the fundamental measures that organizations should implement to safeguard themselves. At CriticalArc, we prioritize cyber security and uphold its significance.
This program is the UK government’s proactive response to creating a safer online environment for organizations of all sizes and sectors. Developed and operated by the esteemed National Cyber Security Centre (NCSC), obtaining Cyber Essentials certification allows organizations to exhibit their credibility and robustness in terms of cyber security.
BS 8484
BS 8484 serves as the gold standard for the provision of lone worker safety services, and CriticalArc takes this matter very seriously.
With more and more individuals working across the UK, the risks they face in their social and environmental surroundings are on the rise. As a result, employers are actively seeking reliable lone-worker safety service providers who can offer their colleagues a dependable means to call for help in times of emergency.
Recognizing the undeniable significance of delivering a top-notch service, the security industry is committed to promoting best practices and establishing a benchmark against which providers of lone-worker security services can be evaluated.
TX-RAMP Certification
CriticalArc is proud to be TX-RAMP certified, providing assurance that our solutions meet the State of Texas’ stringent requirements for cloud security.
TX-RAMP (Texas Risk and Authorization Management Program) is a framework managed by the Texas Department of Information Resources (DIR). It establishes a standardized approach for assessing and monitoring the security of cloud-based products and services used by Texas state agencies and public institutions.
By achieving TX-RAMP certification, we demonstrate our commitment to:
- Data protection – Ensuring sensitive information is safeguarded in accordance with Texas state cybersecurity standards.
- Compliance & accountability – Meeting mandatory requirements for vendors providing cloud solutions to government entities.
- Trust & transparency – Giving our customers confidence that our systems are independently verified for security and risk management.
This certification reflects our dedication to maintaining the highest levels of security, compliance, and reliability for our customers, particularly those operating within the public sector.
SSAIB UKAS Product Certification
At CriticalArc, we are proud to hold SSAIB UKAS product certification, a mark of trust, quality, and compliance within the security industry.
The SSAIB (Security Systems and Alarms Inspection Board) is an independent certification body accredited by UKAS (United Kingdom Accreditation Service). This certification demonstrates that our products and services meet the highest industry standards for safety, reliability, and performance.
By achieving SSAIB UKAS certification, we show our commitment to:
- Quality assurance – Ensuring our systems are designed, installed, and maintained to meet rigorous technical and operational standards.
- Compliance & accountability – Providing confidence that our practices align with UK and international regulatory requirements.
- Customer confidence – Offering peace of mind to our partners and clients that our solutions are independently assessed and trusted by the industry.





