If you are responsible for safety, security, resilience, or operations, this recording is worth your time.

While Hurricane Helene impacted parts of the United States, the lessons go far beyond one region or industry. Organizations across the globe are facing more frequent and complex disruptions, from extreme weather to infrastructure failures. The challenges discussed in this session are increasingly universal.

In this webinar recording, Chief Darren Dodd from UNC Asheville shares a firsthand account of leading through a large-scale emergency that disrupted power, water, communications, and access across an entire region.

By watching this recording, you will gain:

• A clearer picture of real crisis conditions:
  Flooded stations, blocked roads, communication outages, and supply shortages forced teams to adapt quickly. It is a grounded view of what crisis response actually involves.
• What effective preparation looks like:
  From ride-out teams to pre-positioned supplies and strong local partnerships, the session shows what made a difference before the storm hit.
• Lessons on communication when systems fail:
  When cellular networks went down, teams had to rely on backup systems and new ways of coordinating. These insights apply to any organization that depends on communication to operate.
• How large-scale coordination works:
  The response brought together hundreds of responders from across the country, along with federal and military support. The session shows how that level of coordination is managed.
• Key takeaways from the after-action review:
  Clear roles, planning for extended disruptions, and regular training all stood out. One point is consistent throughout: preparation and strong relationships are critical.

Preparedness is proven in moments like these. This session gives a clear, practical view of how plans hold up under real pressure.